1) The following outlines the privacy policy of Health by Design Hub (“us”or “we”) in respect of www.healthbydesignhub.co.uk. This policy is based on our goal to provide our visitors with quality information whilst maintaining personal privacy. Your feedback is always welcomed; please send to support@healthbydesignhub.co.uk. By visiting the Website, registering with us or contacting us via it, you consent the collection, use and transfer of information* (including personal data) under the terms of this policy. If you do not wish to be bound by the terms of the website, do not use it.

2) What information do we collect from you

When you access our Website, we collect different types of information to include, your first name, surname, email, telephone number, mobile number, address.

We also collect information such as your IP address, operating systems, and browser type. This is statistical data about our users browsing actions and patterns, and does not identify any individual. We also keep details of your visits to our Website, but not limited to traffic, data, location data, web blogs and other communication data. Our website does use cookies in order to improve your browser experience and also allows us to improve our Website. By visiting this Website you consent to the use of cookies.

3) Contact information

When you contact us via our Website you may provide certain information including your name, contact details and address which we store. Information will also be provided through a purchase transaction, when subscribing for any eBooks or downloads, participation in discussion boards, entering a competition, promotion or survey when you report a problem with our Website.

4) Third party information

We may also receive information about you if you use any other websites we operate or from other services we provide. We work closely with selected third parties including business partners, payment and delivery services, search information providers, health providers and servicers, Nutritional Consultants, Phlebotomists, data management platforms, content recommendation platforms and analytics providers and may receive information about you from them.

5) The way we use information

Your information is used to route the requested web page to your computer for viewing. It ensures we are able to provide access to our Website. We use this information to administer our Website including troubleshooting, data analysis, testing, research, survey purposes and to improve our Website to ensure that content is presented in the most effective way.

Your contact information allows us to provide services more tailored to your needs or to forward a message or enquiry to another entity that is better able to help you. As such, it may enable us and our selected business partners to contact you for example and respond to a query you have sent to us.

The third party information we receive may be combined with personal data and we may use this information to help improve services to you.

We may use your personal data to notify you about important changes to your Website or to let you know about new services or products in our range. Further we might also utilise your data to let you know by email, telephone, post about other goods and services we or selected partners offer, which may be of interest to you. By using this Website, you are consenting to this use of your personal data. If you wish to change your mind in relation to this, please contact us at support@healthbydesignhub.co.uk

We may also permit selected third parties to use your personal data, to provide you with information about goods or services that may be of interest. They or we may contact you about this by email, telephone or post.

The data we collect from you may be transferred and stored at a destination outside the European Economic Area. It maybe processed by staff operating outside the EEA who work with us or supply to us. By submitting your personal data, you agree to this transfer, storing and processing.

6) Disclosure of information

The information you provide to us may be accessed through third parties for the following reasons:

We may disclose your information to members of our group, selected third parties, our subsidiaries, holding company and its subsidiaries.

We may employ individuals in certain functions; these may include marketing assistance, data analysis, handling credit cards, fulfilling order requests, customer service and any part of the purchase transaction. These agents have access to personal data required in order to fulfil their duties and functions.

We may aggregate information on the usage of our Website, to maintain and improve our Website.

We will release personal data on users of the Website when we are required to do so by law. We may also do this in the event that we sell or buy any business or assets. In which case we may disclose personal data to a prospective seller or buyer. We may also exchange information with other companies for fraud protection and credit risk reduction.

7) Provision of information is your choice

There is no legal requirement to provide any information to our Website. However our website will not work without certain information provided by you. Failure of your browser to accept cookies will not prevent your use of our Website but may prevent certain features working.



The transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data, we will use our procedures to reduce the potential for unauthorised access.

Our Website from time to time, may contain links to and from the websites of our partner networks, advertisers, nutritionists, health care providers and/or services, please note that these websites have their own privacy policies and that we do not accept responsibility or liability for these policies.

We may edit this policy from time to time and updated policies will negate any previous policy information or content. Please check regularly with us for any changes.

The Data Protection Act of 1988 gives you the right to access information held about you. This can be exercised if you so wish to. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of information we hold on you.

Should you have any questions, please feel free to contact us at: support@healthbydesignhub.co.uk